Avantor® Technical Support

  • Dedicated full time chromatography experts with rapid response
  • Contact us for help with any aspect of chromatography
  • RPLC, NPLC, SFC, GC, SPE, TLC, Flash, CE, LC-MS and GC-MS
  • 10,000 application notes database: we can find a great starting point for even the most difficult to analyse molecules

Contact Experts at Technical Support

Application Search
  • Our > 10,000 analytes database can typically provide a method or good starting point for your work
  • Our technical experts can advise on development and optimisation to get you to a solution as quickly as possible
Additional Information
Technical Troubleshooting
  • Peak shape or splitting
  • Sample issues
  • Method reproducibility
  • Sample cleanliness
  • Method transfer or scale-up
  • Any aspect of chromatography

It's so frustrating when your column or HPLC system just doesn't perform as you'd expect.  We're good at problem solving and just calling us can save you a lot of time and stress."

Julie - Technical Administration Manager

Method Development and Strategies
  • Contact us as you plan your work
  • Decades of experience to ensure you make the most effective choices
  • Rapid, productive method development workflows

We have scientists with decades of experience within pharmaceutical and other industries ready to offer advice, support and guidance for any method development activity."

Dan - Technical Specialist

Column Lifetime Advice
  • Recommendations to ensure maximum lifetimes
  • Don’t replace columns unnecessarily
  • Column protection and storage options

We'll offer you advice on maximising the lifespan of your columns to save you time and money."

Gemma H - Technical Support

Product Selection and Recommendations
  • Up to the minute information for the best recommendation for you
  • Use our practical and theoretical experience for your work
  • Discuss with us the latest trends and chromatography products
Additional Information

This is a fast moving market but we're up to date with all the new products, trends and techniques - and we'll give you free, impartial advice."

Dave - Technical Specialist

Column Sourcing and Supply
  • Rapid sourcing and shipping to you
  • Our global reach ensures we can provide the most obscure products
Additional Information

We know the market inside out and can source even the most obscure columns and accessories. Plus we'll tell you if there are any alternatives out there that might do an even better job."

Julie - Technical Administration Manager